Legal Documentation
Below are some useful documents and downloads that are here to help you with any queries. They contain information regarding our company and services.
Also, don’t miss our knowledge base for up to date information.
VoIP SLA Document
Our VOIP Service Level Agreement defines the level of service you can expect from Fuse 2.
Data SLA Document
Our Data Service Level Agreement defines the level of service you can expect from Fuse 2.
T&C’S End User
The Fuse 2 Terms & Conditions for our services.
Adhering to ITSPA Code of Practice
Fuse 2 Communications adheres to the ITSPA code of practice.
Complaint and Dispute Resolution Procedure
Fuse 2 pride itself on a premium network and we expect the service to be top notch.
Nuisance Calls & Cli Presentation Policies
Find below our policies for Fuse 2 CLI Presentation and Nuisance Calls.
Data Protection & Retention Compliance
GDPR, Data Protection and Retention Compliance information can be found here.
Service Provider Agreement
Our Service Provider Agreement outlines everything needed for wholesale partnerships.
Fair Usage Policy
Our Fair Usage Policy ensures responsible use of our services.
