Our News

VoIP, Communication

23 Jun 2026

How to Migrate from ISDN to VoIP Without Downtime

The clock is running. With the full UK PSTN and ISDN switch-off confirmed for 31 January 2027, every business still running traditional copper-based phone lines must migrate, or their phone lines won’t work. Stop-sell on new ISDN services has been in effect since September 2023, meaning most businesses can no

VoIP

8 Jun 2026

Microsoft Teams Calling vs Hosted VoIP

If you’re evaluating your business phone system in 2025, you’ve almost certainly asked the same question thousands of other IT

News

26 May 2026

Fuse 2 Partner Day 2026: Powering the Future of Wholesale Innovation

Whether you’re an existing Fuse 2 partner or exploring what working with us looks like, our 2026 Partner Day is
Voip business phone

VoIP

22 Apr 2026

4 Key Data Protection Risks in Business VoIP

Now that VoIP has become the main communication channel for modern businesses, it has had to take on some serious

Communication

1 Apr 2026

5 Reasons Your VoIP Calls Only Work One Way & Solutions

One-way audio is a common bother businesses encounter when using VoIP phone systems. It occurs when one person can hear

Business phone system

Communication

25 Mar 2026

10 Common ISDN Replacement Issues

As the UK ditches old-school phone lines, many organisations are ditching ISDN too, switching to things like VoIP, SIP trunking,

SIp Phones and 3cx

News

9 Mar 2026

Self-Hosted vs Managed 3CX – Which is Best for Your Business?

When choosing a business phone system, flexibility and reliability are essential. 3CX is a powerful PBX platform that allows businesses

How to Prevent VoIP Fraud in Your Business

VoIP

26 Feb 2026

How to Prevent VoIP Fraud in Your Business

This guide is designed for SMEs, regulated organisations, and teams operating across multiple locations, providing clear, practical insight into how

School Voip Solutions

VoIP, Communication

18 Feb 2026

Streamlining School Communications with 3CX MIS Integration

The current problems schools face is trying to keep up with the influx of morning absence calls, navigating their Management

SIP Trunking

16 Feb 2026

How to Scale Your SIP Infrastructure (And Get Paid for It!)

In the world of telecoms, “good enough” isn’t an option anymore. As businesses scale, the infrastructure supporting their voice traffic

Using AI to Improve VoIP Call Quality in Real-Time

3CX, VoIP

2 Feb 2026

Using AI to Improve VoIP Call Quality in Real-Time

In the past 10 years, Voice over IP (VoIP) has become the backbone of modern business communications. However, call quality

real time monitoring voip

VoIP, Communication

5 Jan 2026

Why Your VoIP System Needs Real-Time Monitoring & Alerts

What is SIP Trunking? SIP (Session Initiation Protocol) Trunking is a digital way of making and receiving phone calls and

Bad signal phone

SIP Trunking

22 Dec 2025

Why Your SIP Calls Sound Terrible And How to Fix Them

What is SIP Trunking? SIP (Session Initiation Protocol) Trunking is a digital way of making and receiving phone calls and

Mistake #6: Not Planning for Downtime or Failover

SIP Trunking

15 Oct 2025

Avoid These 7 Mistakes When Porting Your Numbers to SIP

What is SIP Trunking? SIP (Session Initiation Protocol) Trunking is a digital way of making and receiving phone calls and

News

11 Sep 2025

Fuse 2 Partner Day

Join us at King Street Town House, Manchester, on the 17th of October 2025! Join us for a morning dedicated

Sip trunk checklist

SIP Trunking

20 Aug 2025

Is Your SIP Trunk Setup Compliant? The Only Checklist You’ll Ever Need

What is SIP Trunking? SIP (Session Initiation Protocol) Trunking is a digital way of making and receiving phone calls and

Rolling out Voip to multiple locations

Communication

28 Jul 2025

How to Roll Out VoIP Across Multiple Offices

Why Scaling VoIP Across Locations Is Harder Than It Looks VoIP is an effective alternative to traditional landlines for facilitating

Rex integration with 3CX

News

24 Jul 2025

REX CRM Integration with 3CX

At Fuse 2, we continually strive to enhance our customers’ communication experiences, and this includes bespoke integrations into our primary

The 10 Biggest SIP Security Risks & How to Prevent Them

SIP Trunking

18 Jul 2025

The 10 Biggest SIP Security Risks & How to Prevent Them

What is SIP Trunking? SIP (Session Initiation Protocol) Trunking is a digital way of making and receiving phone calls and

News

25 Jun 2025

What is SIP Trunking? A Complete Guide to SIP Trunks

What is SIP Trunking? SIP (Session Initiation Protocol) Trunking is a modern method of enabling voice and other unified communications

Business Call

VoIP

20 Jun 2025

Are VoIP Phone Systems Reliable in 2025? Everything you need to know before the switch

What is a VoIP System Voice over Internet Protocol (VoIP) is an innovation that allows voice calls to be made

Enterprise VOIP CIO

SIP Trunking, 3CX, Communication, VoIP

12 Jun 2025

What CIOs Need to Know About Enterprise VoIP Adoption

Voice Over Internet Protocol (VoIP) is an established technology that allows users to make phone calls over an Internet connection

Communication

2 May 2025

The Must-Have Metrics for Your Microsoft Teams Wallboard

In fast-moving teams, visibility is everything. Whether you’re running a customer support department, a sales floor, or a remote-first dev

Business phone system

VoIP, Communication

15 Apr 2025

5 Reasons Enterprises Are Replacing PBX Systems with VoIP

For years, traditional PBX (Private Branch Exchange) systems were the backbone of business communications. They connected teams, managed call flows,

Akixi-wallboard

Communication

27 Mar 2025

How Wallboards Enhance Microsoft Teams Reporting for Better Collaboration

In today’s fast-paced business environment, seamless communication and effective data visualisation are critical to success. Microsoft Teams has become a

How SIP Trunking Reduces Communication Costs for Businesses

SIP Trunking, VoIP

20 Feb 2025

How SIP Trunking Reduces Communication Costs for Businesses

In today’s fast-paced business environment, communication is more crucial than ever. However, traditional communication methods often come with high costs

News

5 Feb 2025

What’s new in 2025 for 3CX?

3CX has long been a leader in the VoIP industry, shaping SIP interoperability and providing businesses with greater flexibility in

Business Number Porting

Communication, Direct Routing

30 Jan 2025

What is Business Number Porting?

Why Business Number Porting is Critical for Scaling and Relocating Businesses In today’s fast-paced business environment, seamless communication is essential

Business Number porting

Communication, Direct Routing

28 Jan 2025

Why Business Number Porting is Essential for Scaling or Relocating Your Business

In today’s fast-paced business environment, seamless communication is essential for maintaining trust, ensuring operational efficiency, and supporting growth. Business number

Medium Sized Business

News, 3CX, Communication

18 Dec 2024

Why 3CX is a Cost-Effective Solution for Small and Medium-Sized Businesses

Transparent and Economical Licensing Structure 3CX disrupts traditional telephony paradigms by offering a licensing model based on simultaneous calls rather

Do you really need sip trunk for 3cx

3CX, News, SIP Trunking

18 Nov 2024

Do you really need a SIP trunk for 3CX?

What is a SIP Trunk? SIP Trunking (Session Initiation Protocol) is a method used to connect businesses private branch exchange

News

14 Nov 2024

Fuse 2 at the Call and Contact Centre Expo 2024

Innovating Customer & Agent Experiences At Fuse 2, we are leading providers of innovative communication solutions, and we areproud to

News, 3CX, Communication, VoIP

9 Oct 2024

10 Benefits of Cloud Phone systems for small businesses

What is a Cloud Phone System? Such as Google Drive® or Microsoft Office 365®, a cloud phone system allows you

News, Communication

24 Jul 2024

PSTN Switch Off 2025: Deadline Date & What to do next

The PSTN switch off decision was made by BT Openreach, in 2020 the PTSN switch off started. A 10 year

News

24 Jul 2024

ISDN Alternatives: Your Businesses 4 Simple Options

ISDN alternatives are necessary to address the limitations and shortcomings of these legacy systems and to meet the evolving communication

VoIP, 3CX, Communication

24 Jul 2024

Can You Really Use 3CX For Free?

In the fast-evolving landscape of business communication, finding a cost-effective yet feature-rich solution is paramount. Enter 3CX, a powerful unified

Communication, SIP Trunking

24 Jul 2024

5 Key Advantages of Sip Trunking for your Business in 2024

Join us as we delve into the 5 key advantages that make SIP trunking a game-changer for businesses this year.

VoIP, Communication

24 Jul 2024

What is VoIP? Definition & Examples in 2024

Curious about switching to VoIP from your landline?  This blog post outlines the basics of VoIP, its functionality, and guides

News, Communication

24 Jul 2024

Fuse 2 take over ownership of iHub number ranges, amid iHub liquidation

We wish to inform you of recent developments regarding the transition of services following the liquidation of iHub Limited 2

Communication

24 Jul 2024

What is CNAM & How does Caller Name (CNAM) work?

What is CNAM? CNAM stands for Caller ID Name and refers to the process of linking a phone number to

VoIP, Communication

24 Jul 2024

10 Key Advantages of VoIP Phone Systems

What is a VoIP Phone system? VoIP phone systems are a hardware or software-based system designed to work over an

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